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Building Industry-Leading Digital Experiences that Delivered $1M in New Revenue
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"Building Industry-Leading Digital Experiences that Delivered $1M in New Revenue"
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A Minnesota-based health system wanted more from its rebranding than a new look and wanted to get its patients the right care, faster. So it partnered with West Monroe to reimagine its online presence and compete in a digital-first world.

Together, they created a Digital Experience Lab that innovates through regular design sprints and produces a steady stream of new digital capabilities. The partnership not only improved productivity, satisfaction, and patient outcomes, but also helped the health system become recognized as a digital leader among regional healthcare systems. 

 
 Read the case study to learn how West Monroe:

  • Uncovered technology gaps hindering user experience
  • Innovated and test potential new services rapidly
  • Created and continuously enhance a role-centric online experience that better serves providers, patients, and others in the healthcare journey


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